Concierge Services
When you arrive, please visit our Welcome Desk on the first floor. Our staff members will assist you with your appointment.
Concierge services at the Welcome Desk include:
• Shuttle service to your car (available 8 a.m.-5:30 p.m. Monday-Friday)
• Assistance with Medicaid van
• Taxi
• Notary services
• Lost and found
• Luggage storage
• Directions and maps
• Information on short-term housing
Hours
The Cancer Institute’s doors are open from 6:30 a.m.-7 p.m. If you have an appointment before 6:30 a.m., please enter through the Outpatient Center. Regular business hours for most areas are 8 a.m.-4:30 p.m.
Some clinics may keep extended hours. There is a physician on call at all times for every oncology specialty. For assistance after hours or on weekends, call UAMS at (501) 686-7000. In the case of an emergency, call 911.
Maps and Directions
Located in the heart of Little Rock, UAMS is easily accessible from Interstate 630.
To reach the Outpatient Center, the Spine Institute, the Myeloma Center, the Cancer Institute and the Eye Institute, take the Pine/Cedar Street exit from I-630 and go north on Pine Street. Turn left at Entrance 3 onto Capitol Avenue. View more detailed directions.
Medical Records
You will need to provide certain documents and information at your first visit.
Organizing your medical records
Please bring the following information to your first appointment:
- One valid photo identification (driver’s license, state ID, military ID or passport)
- Current insurance card(s)
- A list of your current physicians with addresses and phone numbers
- A detailed list of your medications, including: why you take them, dose amount, how often you take them.
- Bring your pharmacy’s contact information.
- A list of your allergies
- Medical Power of Attorney and Living Will, if completed.
- Any additional information your Patient Access Specialist has asked you to bring
UAMS MyChart provides online access to portions of your UAMS medical record using a personal computer, tablet or smartphone. You can use MyChart to review test results and access information about your hospital outpatient appointments and admissions. You can sign up for UAMS MyChart while you are at UAMS Medical Center for an outpatient appointment or inpatient hospital stay.
Travel and Lodging
If you are visiting the Little Rock area for your health care needs or if you need a place to stay while your family member is in our hospital, view this list of options.
Road To Recovery
Volunteer drivers donate their time and the use of their cars so that patients can receive the life-saving treatments they need. If you or your loved one needs a ride to treatment, call the American Cancer Society at 1-800-227-2345 to be matched with a volunteer, or search online for programs in your area. Learn More about Road to Recovery
Financial Assistance
A cancer diagnosis can lead to many challenging decisions, some of which center on the cost of health care. We are committed to working with you so financial concerns don’t hinder your ability to receive the medical care you need. The Cancer Institute has three financial counselors in the Central Business Center located on the first floor.
They are available to counsel patients seeking financial assistance, to determine eligibility for discounts and other related forms of financial aid, and to coordinate patient financial issues with hospital and physician billing. They also can assist patients with Medicaid/Health Care Independence Program Applications.
Returning Cancer Institute patients who would like to speak with a financial counselor may do so by contacting the Office of Financial Clearance at 501-686-7400 or 855-841-8307 (toll-free) and Press “1”.
Advance Care Planning
Advance care planning is an ongoing process of making decisions about your future health care and includes discussing goals, values and wishes with your caregivers and healthcare team. Learn more